RocketPlay Casino Terms and Conditions for New Zealand Players
Last Updated: 21 October 2025
These Terms and Conditions (“Terms”) govern your access and use of rocketplay-nz.com (“the Website”), operated by Rocket Play Casino (“we”, “our”, “us”). By registering an account or using our services, you agree to comply with these Terms. Please read them carefully before playing.
1. General Information
RocketPlay Casino operates under a valid Curaçao eGaming licence and provides online casino entertainment to players residing in New Zealand and other permitted jurisdictions. These Terms form a binding agreement between the player and RocketPlay Casino.
2. Player Eligibility
- Players must be at least 18 years old or of legal gambling age in their jurisdiction.
- Registration and play are prohibited for users residing in restricted territories listed in these Terms.
- By opening an account, you confirm that all information provided is accurate and complete.
3. Account Registration
To participate in real-money gaming, players must create an account by completing the registration form available on rocketplay-nz.com/login.
- Each player may only hold one active account.
- Duplicate or fraudulent accounts may be suspended or closed.
- RocketPlay Casino reserves the right to request identity verification at any time.
4. Account Verification (KYC)
To comply with international anti-money laundering (AML) regulations, we require players to complete a verification process before withdrawals can be processed.
- Verification may include photo ID, proof of address, and proof of payment method.
- Failure to provide documents within the requested timeframe may result in account suspension.
5. Deposits and Withdrawals
RocketPlay Casino offers secure and fast payment options for New Zealand players. Details regarding supported methods, limits, and processing times can be found on our Payments page.
- Minimum and maximum transaction limits apply based on the selected method.
- Deposits must be made using payment instruments registered in your name.
- Withdrawals are processed to the same method used for depositing whenever possible.
- RocketPlay may conduct additional checks for security or compliance before approving payouts.
6. Bonuses and Promotions
All promotional offers, bonuses, and free spins are subject to specific terms and wagering requirements, which are clearly stated on our Bonus page or within the relevant promotion details.
- Bonus funds cannot be withdrawn until wagering requirements are met.
- Bonuses are limited to one per player, household, or IP address.
- RocketPlay reserves the right to modify or cancel any promotion at its discretion.
7. Fair Play and Game Integrity
RocketPlay Casino uses Random Number Generator (RNG) technology to ensure fair outcomes. Any attempt to manipulate games, exploit bugs, or use unfair strategies is strictly prohibited.
- All game results are final and verified by our independent software providers.
- Accounts involved in fraudulent or collusive behaviour may be terminated.
8. Responsible Gaming
We encourage all players to play responsibly and stay within their limits. Tools such as deposit limits, self-exclusion, and cooling-off periods are available in your account settings. Learn more on our Responsible Gaming page.
9. Restricted Territories
Players residing in jurisdictions where online gambling is prohibited are not allowed to register or play. This includes, but is not limited to, the United States, the United Kingdom, the Netherlands, France, and other restricted regions as determined by RocketPlay Casino.
10. Inactive and Dormant Accounts
Accounts with no login activity for more than 12 months are considered dormant. A maintenance fee may apply after prior notification to the account holder. Dormant accounts can be reactivated by contacting our support team.
11. Privacy and Data Protection
We are committed to protecting your personal information in accordance with applicable privacy laws. Details on data collection and use are available in our Privacy Policy.
12. Player Funds and Security
All financial transactions are processed through encrypted channels. Player funds are kept separate from operational accounts to ensure financial integrity.
13. Intellectual Property
All website content, including graphics, text, and logos, is the property of RocketPlay Casino and protected by copyright laws. Reproduction or redistribution without permission is prohibited.
14. Limitation of Liability
RocketPlay Casino is not liable for service interruptions, technical issues, or loss of data resulting from force majeure, hardware failure, or player negligence. Our liability is limited to the amount of your active account balance.
15. Account Suspension or Termination
We reserve the right to suspend or terminate any account that violates these Terms, engages in fraudulent activity, or fails to meet verification standards.
16. Complaints and Dispute Resolution
If you wish to submit a complaint, please contact our customer service team at [email protected]. Complaints must include your account ID, detailed issue description, and relevant evidence. Our team will respond within a reasonable timeframe.
If you are unsatisfied with the outcome, you may escalate the complaint to the independent authority overseeing our Curaçao licence, whose details are available upon request.
17. Changes to Terms
RocketPlay Casino may amend these Terms at any time to reflect regulatory or operational updates. The latest version will always be available on rocketplay-nz.com/terms-and-conditions. Continued use of our website constitutes acceptance of any changes.
18. Governing Law
These Terms are governed by the laws of Curaçao. Any disputes arising from the use of RocketPlay Casino services shall be subject to the jurisdiction of competent courts in Curaçao.
19. Contact Information
For questions related to these Terms, please contact us via [email protected] or through our Contact page.
By creating an account on RocketPlay Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions.